Shipping Policy

Everyday Free Shipping on orders of $75 or more before taxes in Canada.

Tax does not count towards order total. Valid on Canada Post Expedited Parcel through Canada Post for destinations within Canada. (Excludes orders shipping to the U.S.A., Alaska, Hawaii, and U.S. Territories). Not valid on overnight or 2nd Day Shipping. All orders received via internet, telephone are processed and shipped within 24 hours of receipt of payment information, usually within 1 business day.

Orders are not shipped on weekends or statutory holidays. Notwithstanding unforeseen circumstances that are out of Clean Supplements control, all packages are expected to arrive in 1-25 business days. Clean Supplements is not responsible for any transit delays that are beyond the control of Clean Supplements.

Orders are shipped through Canada Post, UPS or FedEx. The service most often used is expedited parcel through Canada Post for Canadian and U.S. orders.

We will notify you via email or telephone if an item is out of stock and advise when it is expected to arrive.

Shipping costs are determined by the weight and size of the package, the destination and the method of shipment.

 

The following shipping options are available:


Within Canada
All orders to destinations within Canada are shipped via Canada Post with expedited parcel, regular surface mail delivery (3-6 days). The following shipping rates apply:

  • Packages with orders over $75, (excludes taxes) receive FREE shipping via Canada Post.
  • Packages with orders under $75 cost $9.99

The USA
All orders to Continental US destinations are shipped via Canada Post expedited parcel service. We will quote shipping costs for packages on an individual basis. Shipping time can be affected by the efficiency of border customs officials. Please contact us directly at info@cleansupplements.ca.


Overseas International
We will quote all shipping outside of North America by e-mail. As a guide parcels that weigh up to 1kg will ship for $30.00 CAD for air mail delivery. Delivery time depends upon the destination. Please allow 2 to 3 weeks for air mail.